Support

Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will appear. It offers in-depth info about all the operations that you can carry out on that particular page. Each popup shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of educational video clips demonstrating how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, have a look at our extensive Frequently Asked Questions section, which comprises questions asked by real clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of customer support engineers available 24/7 and ready to help you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average ticket response time is just twenty mins), so you will not have to wait a long time to receive an answer to your question.